Refund policy

Return and Refund Policy

Because our products include fresh and perishable farm products, we generally do not accept returns.

If you receive an incorrect item, an item that is damaged, or have a quality concern with your order, please contact New Sentinel Acres as soon as possible after receiving your order. We will review the issue and, when appropriate, may provide a replacement or refund.

For the best resolution, please provide your order information and a description of the issue. Photos may be requested for damaged or incorrect items.

Refunds, when approved, will be issued to the original payment method.

If you have a question or concern about your order, please contact us at support@newsentinelacres.com.